tb222's Privacy Policy

This Privacy Policy ("Policy") sets out our commitment and approach to managing the personal information of tb222 platform users. tb222 is an online casino and betting platform operated for Bangladeshi players.

When you register, log in, or use any of our services on tb222, you agree to the terms of this Policy. We take your privacy very seriously and are firmly committed to protecting your information.

When you create an account on tb222 and to facilitate subsequent transactions, we may collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• National ID card or passport details (when identity verification is required)
• Payment information — bKash, Nagad, Rocket, or Upay account numbers
• Transaction history and amounts
• Gaming activity history

When you visit our site, the following technical information may be collected automatically:

• IP address and device type
• Browser name and version
• Operating system
• Page visit time and session duration
• Information from cookies and similar tracking technologies
• Referral source (which link you came from)

tb222 uses the information we collect only for the legitimate purposes listed below:

• Account management: For registration, login, and account verification.
• Transaction processing: For the secure processing of deposits and withdrawals.
• Customer support: To respond to your issues and enquiries.
• Security and fraud prevention: To detect and prevent unlawful activity.
• Legal obligations: To comply with applicable laws.
• Service improvement: To enhance the user experience.
• Responsible gaming: To identify excessive gaming behaviour and provide support when needed.

We may use your information for marketing communications, but only with your consent. You can withdraw that consent at any time.

Cookies are small text files stored in your browser that help improve your experience when visiting the site. tb222 uses the following types of cookies:

• Essential cookies: Required for the basic functioning of the site. Login and transactions are not possible without them.
• Functional cookies: Used to remember your preferences and settings.
• Analytical cookies: To understand how the site is used — this information is fully anonymous.
• Security cookies: To prevent fraud and misuse.

You can disable cookies by changing your browser settings. However, disabling certain cookies may mean some parts of the site do not work correctly.

tb222 never sells your personal information to third parties. However, in the following situations, certain information may be shared with specific parties:

• Payment processors: bKash, Nagad, Rocket, and Upay — to complete transactions.
• Technology service providers: Companies that assist in operating and maintaining the site.
• Security and verification services: For identity verification and fraud prevention.
• Legal authorities: Upon request from authorities in cases of legal orders or obligations.

All third parties we work with are contractually bound to follow the same standard of privacy and data protection that we uphold.

Your information may be processed or stored on servers located outside Bangladesh. In such cases, we ensure that adequate data protection measures are in place in the destination country or on those servers, and that the transfer is conducted in accordance with international standards.

tb222 applies industry-standard technical and organisational measures to keep your information secure:

• SSL encryption: All data transmissions are handled through encrypted connections.
• Secure server infrastructure: Your data is protected by firewalls and access control systems.
• Regular security audits: Regular audits are conducted to identify and address potential vulnerabilities.
• Staff training: Staff with access to personal data are trained in strict privacy protocols.
• Minimal data collection policy: We collect only the information genuinely needed to provide the service.

As a tb222 user, you have the following rights regarding your personal information:

• Right of access: You can request to know what information we hold about you.
• Right to rectification: You can request that incorrect or incomplete information be corrected.
• Right to erasure: In certain circumstances, you can request that your information be deleted.
• Right to restrict processing: In some cases, you can request that the use of your information be limited.
• Right to object: You can opt out of marketing communications.
• Right to data portability: You can request a copy of your information in a specific format.

To exercise these rights, send an email to [email protected] or contact us directly via 24/7 live chat. We will respond to your request within 30 working days.

tb222 retains your personal information only for as long as required by legal obligations or for the purpose of providing the service. Even after an account is closed, we may be required to retain certain information for a specified period for legal and regulatory reasons. Once the set period has expired, information is securely deleted.

tb222 is a platform operated solely for individuals aged 21 and above. We do not knowingly collect information from anyone under the age of 21.

If we suspect that a minor's information has entered our system, we will delete it immediately. If you have any information regarding this, please contact [email protected].

Our platform uses services from third-party game providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, NetEnt, and Microgaming. These providers have their own privacy policies, and their policies may also apply when you use their services.

tb222 is not responsible for the privacy practices of third parties. We recommend that you review the privacy policy of the relevant third party.

tb222 reserves the right to update this Privacy Policy from time to time. If any significant changes are made, we will:

• Send a notification to your registered email.
• Display a clear update notice on the site's main page.
• State the date of the update on this page.

Continuing to use the site after an update indicates that you agree to the revised policy. If you do not agree, please contact our support team to close your account.

This Privacy Policy applies to all tb222 services, websites, and applications. It should be read together with our Terms and Conditions and Responsible Gaming Policy.

In the event of any conflict, the latest version of this Privacy Policy will take precedence.

If you have any questions, requests, or complaints about this Privacy Policy, please contact us through the following:

Our support team is always ready to respond to any privacy-related requests. We prioritise helping Bangladeshi players in their native language.